Worker Brochure Business brochure
S
Rosta
For Workers

Your reliability
is your reputation.

Rosta recognises workers who show up. Build your score, earn Elite status, and get first access to the shifts that matter.

Elite First to know
Reliable Strong record
At-Risk Building back
rosta.com.au/for-workers Rosta Pty Ltd
Rosta connects workers with shifts through organisations they're already part of. When a shift opens, the most reliable workers are notified first. One tap accepts the shift. No negotiating. No chasing.
Instant shift offers

When a shift opens, you get a notification. Review the details and tap accept. Done. The whole thing takes seconds.

Your reputation travels with you

Your SURE Score follows you across every organisation on the platform. Reliable workers are always in demand.

Work on your terms

Accept or decline any shift. Set your availability. Rosta works around your schedule, not the other way around.

Be recognised for your reliability. Every shift you complete is a data point that builds your professional reputation on the platform.

Your SURE Score places you in one of four tiers. Your tier determines when you get notified about new shifts. Elite workers hear first, always.
Elite
Score 90 to 100
Notified instantly
  • First to receive every shift offer
  • Priority access to desirable shifts
  • Organisations actively seek Elite workers
  • Strongest professional signal on the platform
How to get here:

Consistent attendance over 60-plus days. Accept shifts when offered. Zero no-shows. Arrive on time, every time.

Reliable
Score 70 to 89
Notified after 5 minutes
  • Strong access to shift offers
  • Trusted by managers and organisations
  • Close to Elite with a few strong shifts
Moving to Elite:

Accept a few more shifts when offered and maintain your attendance record. You're close.

At-Risk
Score 40 to 69
Notified after 15 minutes
  • Still receiving shift offers
  • Score can recover with consistent behaviour
  • Each completed shift improves your standing
Moving to Reliable:

Complete your next five shifts without issues. Your score will visibly improve. The path back is real and achievable.

The SURE Score is not a public leaderboard. Only you and the organisations you work with can see your tier. It exists to help you, not to embarrass you.

Getting a shift through Rosta is designed to be fast and clear. No back-and-forth. No ambiguity. You see the details, you decide, you tap.
01
A shift opens

A manager at one of your organisations posts an open shift. Rosta checks your qualifications, availability, and hours automatically.

02
You receive an offer

A push notification arrives with the shift details: date, time, location, role, and any requirements. You see exactly what you're committing to.

03
Tap accept

One tap accepts the shift. You're confirmed. The manager is notified automatically. Your shift is locked in and appears in your schedule.

Can I decline?

Yes. Declining a shift you were offered has a small negative effect on your score. Not accepting any of your offered shifts will reduce your score faster than declining individually. Keep your availability updated to avoid receiving shifts you can't take.

What if I can't make it after accepting?

Cancel as early as possible. A last-minute cancellation (under 4 hours before the shift) has the same penalty as a no-show. Early cancellation is always better. Life happens, but the platform works better when everyone is honest about availability.

How quickly do offers expire?

Each tier has its own broadcast window. Elite workers get the most time. If you don't respond within the window, the offer moves to the next tier. Responding promptly (even to decline) is always better than ignoring.

The SURE Score (Shift Uptake and Reliability Engine) is the number behind your tier. Every shift event affects it. Here's what moves it in each direction.
Builds your score
Shift completed
Moderate positive
Early acceptance (within your window)
Small positive
Consistent 90-day record
Ongoing positive
On-time arrival
Counted per shift
Reduces your score
No-show
Largest penalty
Last-minute cancellation (under 4 hrs)
Large penalty
Early cancellation (4-24 hrs)
Moderate penalty
Repeated non-response to offers
Small ongoing effect
Scores recover

The penalty formula is proportional: the lower your score, the smaller the absolute penalty for any single event. Nobody gets permanently locked out. Consistent positive behaviour always rebuilds your score over time.

Joining Rosta through your organisation is straightforward. Once you're verified, shift offers can start arriving within minutes.
1
Join your organisation

Your manager will send you an invite link, QR code, or email. Follow it to create your account or log in. You'll be added to the organisation automatically.

2
Complete your profile

Add your work rights, upload any required certifications (RSA, First Aid, etc.), and set your availability. The platform only offers you shifts you're qualified and available for.

3
Start receiving offers

As soon as shifts open that match your profile, you'll be notified. Accept the ones that suit you. Your SURE Score starts building from your very first shift.

Ready to build your reputation?

Ask your organisation for an invite link, or visit the website to learn more.

Your score travels

One profile works across every organisation on the platform.

Work flexibly

Accept what suits you. Decline what doesn't. Rosta adapts to your life.

Be recognised

Reliability is rewarded. Elite workers are always in demand.

Website rosta.com.au/for-workers
App app.rosta.com.au